First Nations Child and Family Services, and Jordan's Principle Settlement Agreement Support Services

Trauma-informed health and cultural support services for those affected by the First Nations Child and Family Services and Jordan's Principle Settlement Agreement.

Content warning!

This page discusses topics that may be distressing and awaken traumatic experiences.

The Hope for Wellness Helpline provides immediate, toll-free telephone and online-chat based support and crisis intervention to all Indigenous people in Canada. This service is available 24/7 in English and French, and upon request in Cree, Ojibway and Inuktitut. Experienced and culturally competent counsellors are available by phone at 1-855-242-3310 or by online chat at hopeforwellness.ca

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About the support services

In direct response to the First Nations Child and Family Services and Jordan's Principle Settlement Agreement, the Trauma-Informed Health and Cultural Support Program was enhanced and expanded with special attention to the needs of children, youth and families.

Who is eligible

All class members and potential class members of the First Nations Child and Family Services, and Jordan's Principle Settlement Agreement, including family members and community members impacted by Canada's underfunding of the First Nations Child and Family Services Program and the narrow application of Jordan's Principle, are eligible to access trauma-informed health and cultural support services, regardless of Indigenous status or place of residence within Canada.

Support services available

Trauma-informed emotional support

Emotional supports are provided by local Indigenous organizations and include:

  • access to trained and trauma-informed Indigenous health workers
  • dialogue
  • awareness and information
  • system navigation and referrals
  • peer-support
  • providing tools and resources to help with emotional reactions/triggers

Services offered are decided in collaboration between the individual and the service provider, and can include individual services, family services or community services.

Trauma-informed cultural support

Cultural supports are provided by local Indigenous organizations and include access to:

  • Elders
  • Knowledge Holders
  • Traditional Healers
  • ceremonies

Cultural supports play a vital role in promoting well-being and healing within First Nations communities. Elders, Traditional Healers and Knowledge Keepers are respected members of the community who possess deep cultural wisdom. They offer guidance and share traditional knowledge and teachings to assist individuals on their healing journeys.

Specific supports are determined by the needs of the individuals and may include:

  • dialogue
  • ceremonies
  • prayers
  • Elder services
  • traditional healing

These can include individual services or family services.

Mental health counselling

Both individual and family mental health counselling is provided by psychologists and social workers, who are in good standing with their provincial or territorial regulatory body, and registered with Indigenous Services Canada.

A counsellor can work with individuals or families and will listen, talk and assist individuals to find ways of navigating trauma and healing journeys related to the settlement agreement.

For Service Providers: Forms related to mental health counselling are available on the ISC Forms page.

Transportation

Transportation assistance for clients or service providers may be available to ensure access to mental health counselling and cultural support services when those services are not locally available. All travel follows the Non-Insured Health Benefits Medical Transportation Policy Framework and must be pre-approved by Indigenous Services Canada or the designated First Nations Health Authority in British Columbia.

How to access support services

To access these support services, please contact the Indigenous Services Canada regional office in your province or territory:

Other support service programs

Other trauma-informed health support services are available. You may be eligible for support services under the following programs:

Related links

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