Contact Indigenous Services Canada

Indigenous Services Canada (ISC) values your questions and comments. We're committed to providing you with the right information in a timely way.

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Secure Certificate of Indian Status Application Centre

Call ahead for in-person services

In-person services for the Secure Certificate of Indian Status Application Centre may be affected by COVID 19 safety measures.

Call the appropriate number below to book an appointment. If you need to cancel or reschedule an appointment, let us know as soon as possible.

In person:
15 rue Eddy, Room M006
Gatineau QC  K1A 0N9

By mail:
10 rue Wellington
Gatineau QC  K1A 0H4

Phone (to book an appointment): 819-664-2962
Fax: 819-953-9395
Service hours: Tuesdays and Fridays, 8 am to 12 pm and 1 pm to 3:30 pm Eastern time

To find out how to register under the Indian Act or apply for a status card:


Public enquiries

Phone service

The Public Enquiries Contact Centre can be reached by phone or email and fax. TTY services aren't available.

For information on Jordan's Principle, visit Jordan's Principle.

For health-related questions, visit Contact First Nations and Inuit health.

The Public Enquiries Contact Centre provides general information about Crown-Indigenous Relations and Northern Affairs Canada's and Indigenous Services Canada's programs.

Phone: 1-800-567-9604
Fax: 1-866-817-3977
Service hours: Monday to Friday from 9 am to 6 pm Eastern time

Media enquiries

ISC media relations

The media relations team serves members of the press involved in research and production for publication and broadcast.

Phone: 819-953-1160

Contact Public enquiries if:

Statistical enquiries

The Statistics and Research Unit offers socio-economic and demographic statistics.


Allegations and complaints

This branch doesn't provide information about status cards.

Contact the Assessment and Investigation Services Branch to file a complaint about:


By mail:

Assessment and Investigation Services Branch
10 rue Wellington
Gatineau QC  K1A 0H4

Toll-free: 1-855-504-6760
Fax: 819-934-2352


COVID-19: Open by appointment only

The library is currently accessible by appointment only. To book an appointment, please contact us by phone or e-mail.

Need help with research on the department, Indigenous peoples in Canada or the Canadian North? The library staff will provide you with:


Phone: 819-997-0811
Service hours (by phone only): Monday to Friday from 8:30 am to 4:30 pm Eastern time

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