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Secure Certificate of Indian Status Application Centre

COVID-19 office closures

Due to the COVID-19 pandemic, Indigenous Services Canada offices for Indian status and secure status card applications may be open or closed depending on the location. Please contact your closest regional office to see if they're open for in-person services or for more information.

If you would like to apply for a Secure Certificate of Indian Status by mail, visit Are you applying for a status card.

Secure Certificate of Indian Status Application Centre

You are encouraged to apply for Indian status and the secure status card by mail, but the Secure Certificate of Indian Status Application Centre is open for in-person services by appointment only.

Please call ahead to make an appointment and find out what safety measures are in place to help prevent the spread of COVID-19.

If you need to cancel or reschedule your appointment, please notify us as soon as possible.

For general information on how to apply and confirm what documents you need to bring, please visit Indian status or contact Public enquiries.

In person:
15 rue Eddy, Room M006
Gatineau QC  K1A 0N9

Mailing address:
10 rue Wellington
Gatineau QC  K1A 0H4

Telephone (for appointment scheduling only): 819-664-2962
Fax: 819-953-9395
Service hours (by appointment only): Tuesday and Friday, 8 am to 12 pm and 1 pm to 3:30 pm Eastern time

Public enquiries

COVID-19: phone service

The Public Enquiries Contact Centre is available by phone and email during the COVID-19 pandemic. TTY and fax service are currently not available.

We are currently experiencing higher call volumes than normal. Instead of calling, you may wish to contact us by e-mail.

Phone: 1-800-567-9604
Fax: 1-866-817-3977
Service hours: Monday to Friday from 9 am to 6 pm Eastern time

For information on Jordan's Principle visit the Jordan's Principle web page.

For health-related enquiries visit Contact First Nations and Inuit Health.

The Public Enquiries Contact Centre:

Media enquiries

ISC media relations
Phone: 819-953-1160

The media relations team serves members of the press involved in research and production for print and broadcast. Contact Public enquiries instead of media relations if:

Statistical enquiries


Our Statistics and Research Unit can provide socio-economic and demographic statistics.

Allegations and complaints enquiries

This branch does not provide information about Indian status cards.

To make a complaint about the conduct of First Nations, Inuit or Métis government bodies and organizations in relation to the funding provided by CIRNAC or ISC, and the way those funds are administered, please contact the Assessment and Investigation Services Branch.

By mail

Assessment and Investigation Services Branch
10 rue Wellington
Gatineau QC  K1A 0H4

Phone (toll free): 1-855-504-6760
Fax: 819-934-2352


COVID-19 library closure

Due to the COVID-19 pandemic, the library is closed. For any urgent inquiry, please contact us.

Need help with research on the department, Indigenous peoples in Canada or the Canadian North? The departmental library will provide you with:


Phone: 819-997-0811
Service hours (by phone only): Monday to Friday from 8:30 am to 4:30 pm Eastern time

Internet webmaster

Please consult the Help page prior to emailing the webmaster.

To report a technical issue, a problem or mistake on a web page, contact the webmaster. Please indicate the nature of the problem, the web address (URL) of the page in question and the type of browser you are using.


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