11.0 Mobility equipment and supplies benefits list

Effective date: February 26, 2024

The following Medical Supplies and Equipment (MS&E) list contains mobility items and services eligible under the Non-Insured Health Benefits (NIHB) program for eligible First Nations and Inuit. Further you'll find information on coverage policies, item codes, requirements for prior approval and applicable recommended replacement guidelines.

Table of contents

11.1 General information

11.1.1 Benefit policies

General information common to all medical supplies and equipment (MS&E) can be found in the general policies.

11.1.2 Prescriber and provider requirements

Prescriptions or recommendations for coverage must be initiated by the health professionals identified as prescribers or recommenders of the specific item as listed in the tables. Items that are prescribed by prescribers/recommenders not recognized by NIHB for the specific item will lead to denials or reversal of claims.

The following is a list of NIHB-recognized prescriber/recommender abbreviations found in this segment of the benefits list. Please refer to the prescriber section of the item tables below to identify the eligible prescriber/recommender of a specific item:

  • LPN/RPN — Licensed Practical Nurse/Registered Practical Nurse when within their scope of practice in their province/territory (see endnote Footnote 1 and Footnote 2)
  • MD — Physician
  • NP — Nurse Practitioner
  • OT — Occupational Therapist
  • PT — Physiotherapist
  • RN — Registered Nurse

The following is a list of NIHB-recognized provider abbreviations found in this segment of the benefits list. Please refer to the provider section of the item tables below to identify the eligible provider of a specific item:

  • GEN — Enrolled general medical supplies and equipment or pharmacy provider

11.1.3 Prior approval requirements

General prior approval requirements can be found in the general policies.

To initiate the prior approval process, the Mobility Prior Approval Form, found on the Express Scripts Canada NIHB provider and client website, must be completed in full and submitted to your NIHB regional office along with the following supporting documentation:

  • the prescription or recommendation or referral form signed by an NIHB-recognized prescriber for the requested benefit
  • detailed assessment (see appropriate section), including whether specialized equipment (standing frames, walkers, wheelchairs, strollers) has been trialed
  • additional relevant information the provider, physician, nurse practitioner, occupational therapist, or physiotherapist may have to support the request
  • an explanation of benefits from any third-party coverage available to the client (for example, provincial plan, workers' compensation board, private insurance, education plan, etc.)

11.1.4 Exclusions

In addition to the general exclusion policy listed in the general policies, the following items are excluded from the mobility benefit and are not considered for coverage or appeal under the NIHB program:

  • equipment with a rated capacity that would be unable to bear the client's weight
  • scooters

11.1.5 Warranties

  • providers must honour the manufacturer's warranty
  • all wheelchairs and medical strollers must carry at a minimum, a one-year warranty

11.1.6 Repairs

Providers are expected to maintain and repair mobility items that they sell, including the repair of items under warranty.

The program will cover minor repairs to wheelchairs under a special authorization process. When providers submit a prior approval for a new wheelchair or request a repair to an existing wheelchair, a special authorization will be created to allow the provider to directly claim up to the unit price established in the price file for subsequent repairs. The special authorization will be effective from the device warranty expiration date to the device frequency limit. Repair prices include parts (the program only covers new parts) and labour.

Prior to performing a repair, the provider must communicate with Express Scripts Canada to confirm if prior approval is required. Repairs that are not covered under the warranty are eligible for coverage when supported by proper documentation.

The following rules apply:

  • prior approval is required for repairs exceeding the unit price or frequency
  • request must include detailed cost breakdown of parts, labour time and rates
  • repairs must have a minimum warranty of 90 days

A description of all repairs with dates, detailed cost breakdown of parts, labour time and rates must be kept on file for each client.

Note: The NIHB program will not cover the labour cost for repairs that are covered under the warranty.

11.1.7 Replacement requirements

Recommended replacement guidelines indicate the quantity and frequency at which a benefit item will be eligible for coverage. Recommended replacement guidelines are based on a client's customary medical needs and the typical device's lifespan.

Replacement is subject to the same process as the original purchase.

All replacement requests require a new prescription.

For more general information please see section 1.12 Recommended replacement guidelines.

11.1.7.1 Early replacement requirements

Coverage requests for any early replacement require prior approval, a new prescription as well as documentation supporting the need for early replacement. The client must meet program and equipment specific eligibility criteria.

Early replacement of items may be considered when one of the following has occurred:

  • there is a substantial change in a client's medical condition (for example, substantial change in weight, etc.) and the item no longer meets the client's needs
  • the item is no longer functioning properly, has deteriorated during typical use and is no longer under warranty (where the cost of repair exceeds the cost of a new item)

The program will not cover the replacement of lost items, stolen items, or items that are damaged due to misuse or negligence.

11.1.8 Services included in the price

The following services must be included in the price of the item to be considered for coverage:

  • initial assessment/equipment trial to determine the type of benefit required
  • product and parts ordering and delivery from manufacturer to provider (including delivery costs, exchange rate)
  • dispensing of the item, which includes any required adjustments or fittings at the time of dispensing

11.1.9 Terminology

Item code

The item code is an 8-digit code that identifies the benefit being requested and is submitted to Express Scripts Canada for billing purposes.

Prior approval

A program coverage confirmation is issued by an NIHB regional office to a provider to ensure that the client is eligible for specific medical supplies and equipment benefits. The approval is issued primarily for items identified as requiring prior approval before being billed to the program. All claims, including claims accompanied by prior approvals, are subject to claim verification.

Recommended replacement guidelines

The recommended replacement guidelines set a maximum number of each item a client may receive over a given period (frequency). Coverage of additional items may be considered on a case-by-case basis. For requests exceeding the recommended replacement guidelines, prior approval is required.

Price guidance

Price guidance may be found in the price files, located on the Express Scripts Canada NIHB provider and client website. Providers are required to justify their costs and submit for reimbursement according to the NIHB claims submission kit.

11.2 Seating device

Eligibility criteria:

Assessment from an occupational therapist or physiotherapist must include:

11.2.1 Positioning seat

  • Positioning seats are specialized seating systems (other than wheelchairs, commodes/toileting devices and bath seats) for individuals with disabilities. They are designed to provide positioning support to individuals who are unable to sit in a conventional seat or chair due to decreased postural control, or sensory, behavioural or physical needs. Positioning seats facilitate participation in essential activities of daily living such as feeding, grooming, hygiene, dressing, communication and play.
  • May be single position or multi-positional (including tilt, recline, bases and backs with springs, height-adjustable bases). Some positioning seats offer multiple features such as tilt and recline, tilt and backrest with spring, etc.
  • May include harness or two-point belt, and/or strap option to secure the seat to a chair for tabletop activities.
  • Available in different models based on client size.
Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400972 Positioning seat, small MD, NP, OT, PT GEN Yes 1 every 4 years  
99400973 Positioning seat, medium MD, NP, OT, PT GEN Yes 1 every 4 years  
99400974 Positioning seat, large MD, NP, OT, PT GEN Yes 1 every 4 years  
99400975 Positioning seat, extra large MD, NP, OT, PT GEN Yes 1 every 4 years  
99400977 Parts, seat device   GEN Yes    

11.3 Standing device

Eligibility criteria:

Prior approval is required. Assessment from an occupational therapist or physiotherapist must include:

11.3.1 Frame

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400979 Standing frames, adolescent MD, NP, OT, PT GEN Yes 1 every 5 years  
99400981 Standing frames, bariatric MD, NP, OT, PT GEN Yes 1 every 5 years  
99400978 Standing frames, pediatric MD, NP, OT, PT GEN Yes 1 every 5 years  
99400983 Parts, standing frame   GEN Yes    

11.4 Walking aid

11.4.1 Cane

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400332 Cane, single MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN No 1 every 5 years  
99400333 Cane, aluminum adjustable quad MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN No 1 every 5 years  

11.4.2 Crutches

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400335 Crutches axillary, pair, purchase MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN No 1 every 5 years  
99400336 Crutches axillary, pair, rental MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN Yes   rented for 1 month at a time
99400337 Crutches, specialized, pair, purchase MD, NP, OT, PT GEN No 1 every 5 years
  • forearm crutches
  • crutches that are custom-made due to client size
99401378 Crutches, bariatric, pair, purchase MD, NP, OT, PT GEN No 1 every 5 years
  • crutches made from more durable materials (due to client weight)
  • includes bariatric axillary and bariatric forearm crutches
  • minimum weight capacity of 500 lbs

11.4.3 Walker

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400338 Walker, standard, purchase MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN No 1 every 5 years
  • height adjustable
  • includes:
    • 4-point walkers (standard or bariatric weight capacity)
  • hemi or side walkers
  • the client's weight must be within the weight capacity of the device
99400340 Walker, 4 wheel, purchase MD, NP, OT, PT GEN No 1 every 5 years
  • Includes:
    • seat
    • push handles
    • brakes (auto stop or push to lock)
    • back support
    • 4 wheels (4 to 10" diameter)
  • must be able to accommodate slow down brakes, if required
  • the client's weight must be within the weight capacity of the device
    • consider the additional weight of O2 holder when applicable
99400931 Walker, 2 wheeled, purchase MD, NP, OT, PT, RN GEN No 1 every 5 years
  • height-adjustable
  • standard or bariatric weight capacity
  • the client's weight must be within the weight capacity of the device
99400934 Walker, 4 wheel, bariatric, purchase MD, NP, OT, PT GEN No 1 every 5 years
  • Includes:
    • seat
    • push handles
    • brakes (auto stop or push to lock)
    • back support
    • 4 wheels (4 to 10" diameter)
  • must be able to accommodate slow down brakes, if required
  • weight capacity and/or width greater than a standard 4-wheel walker
    • the client's weight must be within the weight capacity of the device
    • consider the additional weight of O2 holder when applicable
99400341 Walker, wheeled, rental MD, NP, OT, PT, RN GEN Yes  
  • rented for 1 month at a time
  • includes 4-wheel walkers
99400339 Walker, standard, rental MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN Yes  
  • rented for 1 month at a time
  • includes standard and 2-wheel walkers
99400812 Walker, standard, recycled MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN Yes 1 every 5 years  
99400813 Walker, wheeled, recycled MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN Yes 1 every 5 years  

11.5 Medical stroller

Eligibility criteria:

Providers must submit the following information:

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400891 Medical stroller MD, NP, OT, PT GEN Yes 1 every 5 years  

11.6 Wheelchair

Eligibility criteria:

11.6.1 Manual wheelchair

11.6.1.1 Manual wheelchair without prior approval

Certain manual wheelchairs can be covered without prior approval.

In situations where the client has an above or below knee amputation or in cases where ALL of the conditions below are met:

  • the wheelchair unit price is below the price listed in the price files on the Express Scripts Canada NIHB provider and client website
  • the client is a part-time wheelchair user (full-time wheelchair users need a more advanced chair which requires prior approval)
  • the client is not transferring to a long-term care facility
  • the client is not in palliative care (NIHB will cover a rental)
  • the recommended replacement guidelines are respected

Providers must keep on file a copy of the prescription, the assessment report (if available), the order sheet, and the warranty details as described in the manual wheelchair with prior approval section. This information must be submitted if requested for verification purposes.

11.6.1.2 Manual wheelchair with prior approval

Providers must submit the following information for prior approval:

  • a prescription or recommendation (a prescription is not required when an occupational therapy or physiotherapy report is provided)
  • an occupational therapy or physiotherapy report explaining how the wheelchair and any additional features, will meet the client's functional needs including the client's:
    • the diagnosis(es)
    • the client's physical and functional status and the current method of mobilization
    • the client's height and weight
    • the justification for the client's need for a manual wheelchair to complete activities of daily living
    • the number of hours per day that the wheelchair will be used
    • the explanation of the client's ability to self-propel
    • the confirmation that the manual wheelchair fits within the client's home environment
    • the type and model of the wheelchair recommended and the rationale for chosen model
    • the dimensions and features of the wheelchair recommended
    • the clinical rationale for all additional features and accessories
    • the indication that the recommended equipment was trialed
    • transfer status
    • the clinical rationale indicating why a basic cushion is not recommended
  • a completed wheelchair order sheet which includes the manufacturer and model/Item number or code
  • warranty details (including expiration date)

11.6.1.3 Backup manual wheelchair

Clients using a power wheelchair as their primary mobility device may be eligible for the coverage of a standard manual wheelchair as a backup to provide a temporary means for mobility when the power wheelchair is not available (such as when it is in for repairs or maintenance). For coverage, the client must meet NIHB's criteria for a power wheelchair.

A backup manual wheelchair may be covered when:

  • a power wheelchair is approved by the program

    OR
  • the client has a power wheelchair that was covered by the program or by another provincial/territorial benefit plan to which the NIHB client is eligible

The program may cover a new manual wheelchair for a client who is transitioning from a manual to a power wheelchair only if there is a significant change in the client's medical needs or it is no longer economical to repair the manual wheelchair currently used by the client.

A tilt-in-space manual wheelchair may be covered as a backup for clients with a tilt-in-space power wheelchair

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400349 Wheelchair, manual, purchase MD, NP, OT, PT GEN No 1 every 5 years
  • weight capacity:
    • overall chair weight is 15.42 kg (34 lb) or less
    • the client's weight must be within the weight capacity of the device
  • sizes:
    • seat: up to 45.72 cm x 45.72 cm (18 inches x 18 inches)
    • urethane rear tires with mag rims: 60.96 cm (24 inches)
    • front solid casters: 20.32 cm (8 inches)
  • other components:
    • standard swing-away footrests
    • standard back upholstery
    • adjust adjustable height flip-back or detachable armrests with fill arm pads
    • push to lock brakes
99400350 Wheelchair, manual, rental MD, NP, OT, PT GEN Yes   rented for 1 month at a time
99400814 Wheelchair, manual, recycled, purchase MD, NP, OT, PT GEN Yes 1 every 5 years  
99400942 Backup manual w/c purchase MD, NP, OT, PT GEN Yes 1 every 5 years  

11.6.2 Power wheelchair

Eligibility criteria in addition to general wheelchair eligibility:

  • the client or caregiver must be able to care for a power wheelchair and keep batteries charged
  • the client must be able to safely, independently and with good judgment operate a power wheelchair
  • the wheelchair is the client's primary mobility device
  • the wheelchair is needed for indoor use to meet client's need for activities of daily living
Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400785 Power wheelchair, purchase MD, NP, OT, PT GEN Yes 1 every 5 years  
99400815 Power wheelchair, recycled, purchase MD, NP, OT, PT GEN Yes 1 every 5 years  
99400918 Power wheelchair, rental MD, NP, OT, PT GEN Yes   rented for 1 month at a time

11.7 Wheelchair parts

11.7.1 Back support

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400357 Back support, adult MD, NP, OT, PT GEN Yes 1 every 3 years  
99400660 Back support, child MD, NP, OT, PT GEN Yes 1 every 2 years  
99400662 Back support cover, adult MD, NP, OT, PT GEN Yes 1 every 2 years  
99400661 Back support cover, child MD, NP, OT, PT GEN Yes 1 every 2 years  

11.7.2 Seat cushion

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400361 Seat cushion cover, adult MD, NP, OT, PT GEN Yes 1 every 2 years  
99400363 Seat cushion, adult MD, NP, OT, PT GEN Yes 1 every 3 years  
99400668 Seat cushion cover, child MD, NP, OT, PT GEN Yes 1 every 2 years  
99400669 Seat cushion, child MD, NP, OT, PT GEN Yes 1 every 2 years  

11.7.3 Arm rest

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400372 Arm rest, fixed support, 1pc MD, NP, OT, PT GEN Yes    
99400674 Arm rest, fixed support, 1pc, pads MD, NP, OT, PT GEN Yes    
99400675 Arm rest, fixed support, 1pc, hardware MD, NP, OT, PT GEN Yes    
99400676 Arm rest, fixed support, multi component MD, NP, OT, PT GEN Yes    
99400677 Arm rest, fixed support, multi component, pad MD, NP, OT, PT GEN Yes    
99400678 Arm rest, fixed support, multi component, hardware MD, NP, OT, PT GEN Yes    
99400679 Arm rest, movable MD, NP, OT, PT GEN Yes    

11.7.4 Calf

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400681 Calf board, child MD, NP, OT, PT GEN Yes    
99400682 Calf board, adult MD, NP, OT, PT GEN Yes    

11.7.5 Caster

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400376 Caster MD, NP, OT, PT GEN Yes    
99400377 Caster fork MD, NP, OT, PT GEN Yes    
99400378 Caster housing MD, NP, OT, PT GEN Yes    
99400379 Caster housing dust cover MD, NP, OT, PT GEN Yes    
99400380 Caster plate MD, NP, OT, PT GEN Yes    

11.7.6 Head-neck rest

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400707 Neck rest, adjustable, child MD, NP, OT, PT GEN Yes    
99400708 Neck rest, adjustable, adult MD, NP, OT, PT GEN Yes    
99400709 Neck rest with headrest, adjustable, child MD, NP, OT, PT GEN Yes    
99400710 Neck rest with headrest, adjustable, adult MD, NP, OT, PT GEN Yes    
99400694 Head rest MD, NP, OT, PT GEN Yes    

11.7.7 Foot

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400383 Footplate MD, NP, OT, PT GEN Yes    
99400683 Footplate extension MD, NP, OT, PT GEN Yes    
99400684 Footrest MD, NP, OT, PT GEN Yes    
99400690 Foot box, child MD, NP, OT, PT GEN Yes    
99400691 Foot box, adult MD, NP, OT, PT GEN Yes    
99400692 Foot pocket, child MD, NP, OT, PT GEN Yes    
99400693 Foot pocket, adult MD, NP, OT, PT GEN Yes    

11.7.8 Stabilizer

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400367 Pelvic stabilizer, one side, adult MD, NP, OT, PT GEN Yes 1 every 5 years  
99400368 Pelvic stabilizer, pair, adult MD, NP, OT, PT GEN Yes 1 every 5 years  
99400666 Pelvic stabilizer, one side, child MD, NP, OT, PT GEN Yes 1 every 3 years  
99400667 Pelvic stabilizer, pair, child MD, NP, OT, PT GEN Yes 1 every 3 years  

11.7.9 Interface mounting

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400702 Interfacing/mounting, strap, child MD, NP, OT, PT GEN Yes    
99400703 Interfacing/mounting, seat, simple MD, NP, OT, PT GEN Yes    
99400704 Interfacing/mounting, back, simple MD, NP, OT, PT GEN Yes    
99400705 Interfacing/mounting, simple MD, NP, OT, PT GEN Yes    
99400706 Interfacing/mounting, complex MD, NP, OT, PT GEN Yes    

11.7.10 Pommel

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400711 Pommel, fixed, child MD, NP, OT, PT GEN Yes    
99400712 Pommel, fixed, adult MD, NP, OT, PT GEN Yes    
99400713 Pommel, removable, child MD, NP, OT, PT GEN Yes    
99400714 Pommel, removable, adult MD, NP, OT, PT GEN Yes    

11.7.11 Positioning

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400715 Positioning, ankle MD, NP, OT, PT GEN Yes    
99400716 Positioning, butterfly MD, NP, OT, PT GEN Yes    
99400375 Positioning, calf MD, NP, OT, PT GEN Yes    
99400717 Positioning, chest MD, NP, OT, PT GEN Yes    
99400718 Positioning, complex MD, NP, OT, PT GEN Yes    
99400719 Positioning, pads MD, NP, OT, PT GEN Yes    
99400392 Positioning/pelvic belt, adult MD, NP, OT, PT GEN Yes    
99400720 Positioning/pelvic belt, child MD, NP, OT, PT GEN Yes    
99400881 Amputation board MD, NP, OT, PT GEN Yes 1 every 5 years  

11.7.12 Tray

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400721 Wheelchair tray, elevating, child MD, NP, OT, PT GEN Yes 1 every 2 years  
99400722 Wheelchair tray, elevating, adult MD, NP, OT, PT GEN Yes 1 every 5 years  
99400723 Wheelchair tray, standard, child MD, NP, OT, PT GEN Yes 1 every 2 years  
99400724 Wheelchair tray, standard, adult MD, NP, OT, PT GEN Yes 1 every 5 years  
99400725 Wheelchair tray, tilting, child MD, NP, OT, PT GEN Yes 1 every 2 years  
99400726 Wheelchair tray, tilting, adult MD, NP, OT, PT GEN Yes 1 every 5 years  

11.7.13 Other wheelchair parts

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400373 Axle plate MD, NP, OT, PT GEN Yes    
99400882 Batteries, power wheelchair, pair   GEN Yes 1 per year  
99400883 Brakes MD, NP, OT, PT GEN Yes    
99400381 Crossbrace MD, NP, OT, PT GEN Yes    
99400382 Elevating leg rest/footrest MD, NP, OT, PT GEN Yes    
99400384 Front rigging MD, NP, OT, PT GEN Yes    
99400385 Growable frame MD, NP, OT, PT GEN Yes    
99400386 Handrim MD, NP, OT, PT GEN Yes    
99400387 Heel loop MD, NP, OT, PT GEN Yes    
99400396 Wheel lock MD, NP, OT, PT GEN Yes    
99400388 Push handle/backrest tube MD, NP, OT, PT GEN Yes    
99400389 Push to lock wheel locks MD, NP, OT, PT GEN Yes    
99400390 Quick release axle pin MD, NP, OT, PT GEN Yes    
99400391 Rear wheel hub MD, NP, OT, PT GEN Yes    
99400393 Seat sling/rigid MD, NP, OT, PT GEN Yes    
99400394 Spokes MD, NP, OT, PT GEN Yes    
99400395 Tire MD, NP, OT, PT GEN Yes    
99400943 Miscellaneous parts, wheelchair, manual   GEN Yes   For items in this category, a prescription is required when the item is part of a wheelchair request. No prescription is required for items that are requested for a repair.
99400944 Miscellaneous parts, wheelchair, power   GEN Yes  

11.8 Accessories

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400343 Crutches, hand grips, 1 pair MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN No 2 per year  
99400344 Crutches, pads, 1 pair MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN No 2 per year  
99400345 Crutches, tips (ice picks), 1 pair MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN No 1 every 2 years  
99400346 Crutches, tips (rubber), 1 pair MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN No 1 per year  
99401319 Forearm attachments for walker, left MD, NP, OT, PT, RN GEN Yes 1 every 5 years  
99401320 Forearm attachments for walker, right MD, NP, OT, PT, RN GEN Yes 1 every 5 years  
99400347 Walker, glide brakes, 1 pair MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN No 1 every 2 years  
99401321 Slowdown brakes for walker MD, NP, OT, PT, RN GEN Yes 1 every 5 years  
99400348 Walker, wheel, 1 pair MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN No 1 every 2 years  
99400879 Skis for walker, set of 2 MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2N GEN No 1 every 2 years  
99400880 Tray/pouch, walker MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN No 1 every 5 years  
99401425 Oxygen cylinder holder for mobility aid MD, NP, OT, PT, RN, LPN/RPNFootnote 1 Footnote 2 GEN No 1 every 5 years For walker or wheelchair

11.9 Servicing

11.9.1 Repairs

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400342 Repair, walker   GEN Yes    
99400673 Repair, wheelchair cushion/backrest/seat   GEN Yes    
99401201 Repair, wheelchair, power   GEN Yes   Prior approval is not required for 1 repair per year after warranty expires within established price.
99401223 Repair, wheelchair, manual   GEN Yes  
99400976 Repair, seating device   GEN Yes  
  • only covered when the manufacturer warranty has elapsed
  • 90-day warranty on repairs
99400982 Repair, standing frame   GEN Yes    

11.9.2 Delivery

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400819 Delivery of equipment   GEN Yes    

11.9.3 Labour

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99401144 Labour, wheelchair   GEN Yes    

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