13.0 Medical surgical equipment and supplies benefits list

13.1.1 Benefit policies

General information common to all medical supplies and equipment (MS&E) can be found in the general policies.

13.1.2 Prescriber and provider requirements

Prescriptions or recommendations for coverage must be initiated by the health professionals identified as prescribers or recommenders of the specific item as listed in the tables. Items that are prescribed by prescribers/recommenders not recognized by NIHB will lead to denials or reversal of claims.

The following is a list of NIHB recognized prescriber/recommender abbreviations found in this segment of the benefits list. Please refer to the prescriber section of the item tables below to identify the eligible prescriber/recommender of a specific item:

• LPN/RPN — Licensed Practical Nurse/Registered Practical Nurse when within their scope of practice in their province/territory (renewals only)
• MD — Physician
• NP — Nurse Practitioner
• NSWOC — Nurse Specialized in Wound, Ostomy and Continence
• (RN renewals only) — Registered Nurse (initial prescription required from MD, NP, NSWOC, WOCC(C))
• OT — Occupational Therapist
• PT — Physiotherapist
• RM — Registered Midwife
• RN — Registered Nurse
• WOCC(C) — Wound, Ostomy and Continence Certified (C)anada

The following is a list of NIHB recognized provider abbreviations found in this segment of the benefits list. Please refer to the provider section of the item tables below to identify the eligible provider of a specific item:

• GEN — Enrolled general MS&E or pharmacy provider
• GEN-CCGF — Enrolled general MS&E or pharmacy provider with staff certified as a compression garment fitter

13.1.3 Prior approval requirements

General prior approval requirements can be found in the general policies.

To initiate the prior approval process, the Medical Surgical Prior Approval Form, found on the Express Scripts Canada NIHB provider and client website, must be completed in full and submitted to your NIHB regional office along with the following supporting documentation:

• the prescription or recommendation or referral form signed by an NIHB recognized prescriber for the requested benefit
• detailed assessment as required
• additional relevant information the provider, physician, nurse practitioner, occupational therapist, or physiotherapist may have to support the request
• an explanation of benefits from any third-party coverage available to the client (for example: provincial plan, workers' compensation board, private insurance, education plan, etc.)

13.1.4 Exclusions

In addition to the general exclusion policy listed in the general policies, the following items are excluded from the medical surgical and equipment benefit and are not considered for coverage or appeal under the NIHB program:

• environmental protection devices and supplies (for example: air cleaners, filters, UV protection garments and lotions, etc.)

13.1.5 Warranties

Providers must honour the manufacturer's warranty.

13.1.6 Repairs

Repairs that are not covered under the warranty are eligible for coverage when supported by proper documentation.

The following rules apply:

• prior approval is required for repairs exceeding the unit price or frequency
• request must include detailed cost breakdown of parts, labour time and rates
• repairs must have a minimum warranty of 90 days

A description of all repairs with dates, detailed cost breakdown of parts, labour time and rates must be kept on file for each client.

Note: The NIHB program will not cover the labour cost for repairs that are covered under the warranty.

13.1.7 Replacement requirements

Recommended replacement guidelines indicate the quantity and frequency at which a benefit item will be eligible for coverage. Recommended replacement guidelines are based on a client's customary medical needs and the typical device's lifespan.

Replacement is subject to the same process as the original purchase.

All requests for replacement require a new prescription.

For more general information please see section 1.12 Recommended replacement guidelines.

13.1.8 Services included in the price

The following services are to be included in the price of the item:

• product and parts ordering, and delivery from manufacturer to provider (including delivery costs, exchange rate)
• dispensing of the benefit, which includes any required adjustments or fittings

13.1.9 Terminology

13.2.1 Diapers and liners

NIHB provides coverage for incontinence items, which can be either one type of product or a combination of different products, for 3 months at a time.

The first time a client applies for prior approval for incontinence supplies, the prior approval form must indicate whether the client has a permanent or temporary need for incontinence supplies. Clients who have a permanent condition may be approved for up to two years of incontinence supplies rather than the standard one year.

When a client has been approved for a two-year period, the provider will receive an SA that allows the provider to bill Express Scripts Canada directly without contacting the NIHB regional office to get approval for dispenses during the approved period.

Clients with a temporary condition will continue to require an annual prescription/written recommendation. For requests that exceed the recommended replacement guideline, providers will need to apply for prior approval and provide a medical justification.

The following information is required when requesting coverage:

• medical diagnosis that is the cause(s) of the incontinence
• type of incontinence (bladder, bowel, or both)
• when the incontinence occurs (day and/or night)
• type of incontinence supplies needed
• size of the incontinence supplies requested (does not apply to children's sizes or liners)
• quantity of incontinence supplies needed
• other supporting information (for example, temporary or permanent condition)

Note:

• NIHB does not provide coverage for diapers for children under 2 years of age

13.2.2 Underpads

13.2.3 Catheters

13.2.4 Devices

13.3.1 One-piece pouch

13.3.2 Two-piece pouch

13.3.3 Ostomy supplies

13.4.1 Adhesive

NIHB is not endorsing any brand and the list below is not exhaustive. The items listed are examples of dressings that may be considered for coverage in this category.

13.4.2 Alginates/hydrofibres/poly-absorbent fibres dressing

NIHB is not endorsing any brand and the list below is not exhaustive. The items listed are examples of dressings that may be considered for coverage in this category.

13.4.3 Bandage

NIHB is not endorsing any brand and the list below is not exhaustive. The items listed are examples of dressings that may be considered for coverage in this category.

13.4.4 Compression bandages

NIHB is not endorsing any brand and the list below is not exhaustive. The items listed are examples of dressings that may be considered for coverage in this category.

13.4.5 Charcoal dressing

NIHB is not endorsing any brand and the list below is not exhaustive. The items listed are examples of dressings that may be considered for coverage in this category.

13.4.6 Composite dressing

NIHB is not endorsing any brand and the list below is not exhaustive. The items listed are examples of dressings that may be considered for coverage in this category.

13.4.7 Eye

13.4.8 Foam adhesive dressing

NIHB is not endorsing any brand and the list below is not exhaustive. The items listed are examples of dressings that may be considered for coverage in this category.

13.4.9 Gauze

13.4.10 Gel dressing

NIHB is not endorsing any brand and the list below is not exhaustive. The items listed are examples of dressings that may be considered for coverage in this category.

13.4.11 Honey dressing

NIHB is not endorsing any brand and the list below is not exhaustive. The items listed are examples of dressings that may be considered for coverage in this category.

13.4.12 Hydrocolloid dressing

NIHB is not endorsing any brand and the list below is not exhaustive. The items listed are examples of dressings that may be considered for coverage in this category.

13.4.13 Iodine dressing

NIHB is not endorsing any brand and the list below is not exhaustive. The items listed are examples of dressings that may be considered for coverage in this category.

13.4.14 Non-adherent dressing

NIHB is not endorsing any brand and the list below is not exhaustive. The items listed are examples of dressings that may be considered for coverage in this category.

13.4.15 Silver dressing

NIHB is not endorsing any brand and the list below is not exhaustive. The items listed are examples of dressings that may be considered for coverage in this category.

13.4.16 Transparent dressing

NIHB is not endorsing any brand and the list below is not exhaustive. The items listed are examples of dressings that may be considered for coverage in this category.

13.6.1 Delivery