10.0 Low vision equipment and supplies benefits list

Effective date: April 22, 2026

The following Medical Supplies and Equipment (MS&E) list contains low vision items and services eligible under the Non-Insured Health Benefits (NIHB) program for eligible First Nations and Inuit. Further, you'll find information on coverage policies, item codes, requirements for prior approval and applicable recommended replacement guidelines.

Table of contents

10.1 General information

10.1.1 Benefit policies

General information common to all medical supplies and equipment (MS&E) can be found in section 1.0 General policies.

10.1.2 Prescriber and provider requirements

Prescriptions or recommendations for coverage must be initiated by the health professionals identified as prescribers or recommenders of the item under the NIHB program. Items that are prescribed by prescribers or recommenders not recognized by NIHB will lead to denials or reversal of claims.

The following is a list of NIHB-recognized prescriber or recommender abbreviations found in this segment of the benefits list. Refer to the prescriber section of the item tables below to identify the eligible prescriber or recommender of a specific item:

  • CLVT — Certified Low Vision Therapist
  • MD — Physician or Ophthalmologist
  • PA — Physician Assistants subject to applicable provincial or territorial regulatory requirements and the scope of practice as defined by their formal agreement with their supervising physician and clinical setting
  • NP — Nurse Practitioner
  • O.D. — Doctor of optometry, Optometrist
  • OMT— Certified Ophthalmic Technician or Medical Technologist working under Stanton Territorial Health Authority in Northwest Territories and Nunavut
  • OT — Occupational Therapist
  • RN — Registered Nurse
  • CVRT — Certified Vision Rehabilitation Therapist
  • COMS — Certified Orientation & Mobility Specialist
  • ATS — Assistive Technology Specialist

The following is a list of NIHB-recognized provider abbreviations found in this segment of the benefits list. Providers must be in good standing with their regulatory body. Refer to the provider section of the item tables below to identify the eligible provider of a specific item:

  • GEN — Enrolled general medical supplies and equipment or pharmacy provider

10.1.3 Prior approval requirements

General prior approval requirements can be found in section 1.0 General policies.

10.1.3.1 Low vision equipment and supplies:

To initiate the prior approval process, the Low Vision Prior Approval Form, found on the Express Scripts Canada NIHB Provider and Client Website, must be completed in full and submitted to your NIHB regional office along with the following supporting documentation:

For low vision aids, independent living aids, orientation and mobility aids and assistive technology aids:

  • eye assessment from an optometrist or ophthalmologist to determine the type of benefit required. This eye assessment must indicate that the client meets the eligibility criteria for visual acuity and/or field of vision (see sections 10.2 Low vision aids, 10.3 Orientation and mobility aids, 10.4 Assistive technology aids and 10.5 Independent living aids for eligibility criteria). These assessments are covered under the Vision Care benefit
  • prescription from an eligible NIHB prescriber for the requested benefit
    • when an eye assessment includes a prescription for items that can be prescribed by an optometrist or ophthalmologist, a separate prescription is not required
  • item recommended, including make, model and manufacturer's suggested retail price (MSRP)
  • additional relevant information the prescriber may have to support the request, for example, optional: a low vision functional assessment report
  • an explanation of benefits from any third-party coverage available to the client, for example, provincial plan, workers' compensation board, private insurance, education plan, etc.

Note: a prescription that meets the program's prescription requirements for low vision equipment can be used to request the required supplies associated with that equipment. The prescription does not need to list the required supplies.

10.1.3.2 Low vision services:

10.1.3.2.1 Functional assessments

The purpose of functional assessments is to assess a person's current functional status given their visual impairment, to identify any areas where they may require support or assistance, to develop a plan to help them achieve their goals and to determine which visual aids and type of training are needed to maximize the client's independence. The functional assessment must be related to NIHB listed benefit items, and not for the purposes of therapy.

NIHB provides coverage for 4 types of functional assessments:

  • low vision aids
  • independent living aids
  • orientation and mobility aids
  • assistive technology functional assessments

To initiate the prior approval process, the Low Vision Prior Approval Form, found on the Express Scripts Canada NIHB Provider and Client Website, must be completed in full and submitted to your NIHB regional office along with the following supporting documentation:

  1. For Low Vision Aids, Independent Living Aids, Orientation and Mobility Aids and Assistive Technology functional assessments:
    • eye assessment from an optometrist or ophthalmologist to determine the type of benefit required. This eye assessment must indicate that the client meets the eligibility criteria for visual acuity and/or field of vision. See section 10.7 Services for eligibility criteria. These assessments are covered under the Vision Care benefit.
    • prescription or recommendation from an eligible prescriber
    • diagnosis, that is, low vision impairment
    • additional relevant information the prescriber may have to support the request

Note: a functional assessment is required when requesting a training program.

10.1.3.2.2 Training programs

Step 1:

Client receives a low vision functional assessment performed by an NIHB eligible prescriber and obtains an assessment report.

If the client has already undergone a low vision functional assessment prior to submitting a request for a training program, skip step 1.

Step 2:

The following documentation must be submitted to your NIHB regional office:

  • A low vision functional assessment report. The functional assessment report must:
    • correspond to the requested training program, for example, for orientation and mobility aids training, an orientation and mobility aids functional assessment report is required
    • be completed by an eligible NIHB prescriber
    • include the equipment being recommended
    • include the duration of the training program and itemize the number of hours of training required per equipment
  • If a prior approval form for the coverage of a low vision functional assessment was not submitted to NIHB prior to the request for a training program, the Low Vision prior approval form must also be completed in full and submitted
  • An eye assessment from an ophthalmologist or optometrist, if available, which is covered under the Vision Care benefit

The Low Vision Functional Assessment Report must include the following:

  • assessment of ocular health
  • diagnosis
  • visual acuity and/or field of vision
  • devices trialed
  • summary of evaluation
  • recommendations, for example, equipment recommended, training program, etc.

Note: the low vision functional assessment is an NIHB benefit. For submission requirements, see section 10.1.3.2.1 Functional assessments.

10.1.4 Exclusions

In addition to the general exclusion policy listed in section 1.0 General policies, the following items are excluded from the Low Vision benefit and are not considered for coverage or appeal under the NIHB program:

  • computer and printer
  • cell phone
  • regular watch
  • wi-fi service and data plan
  • internet coverage
  • landline telephone service
  • eye assessment covered under the Vision care benefit

10.1.5 Warranties

Providers must honour the manufacturer's warranty.

10.1.6 Repairs

Repairs that are not covered under the warranty are eligible for coverage when supported by proper documentation.

The following rules apply:

  • prior approval is required
  • request must include detailed cost breakdown of parts, labour time and rates
  • repairs must have a minimum warranty of 90 days

A description of all repairs with dates, detailed cost breakdown of parts, labour time and rates must be kept on file for each client.

Note: The NIHB program will not cover the labour cost for repairs that are covered under the warranty.

10.1.7 Replacement requirements

Recommended replacement guidelines indicate the quantity and frequency at which a benefit item will be eligible for coverage. Recommended replacement guidelines are based on a client's customary medical needs and the typical device's lifespan.

Replacement is subject to the same process as the original purchase.

The existing prescription on file may be used for replacement requests when ALL of the following criteria are met:

  • the client's functional status remains the same, for example, the client has a permanent vision loss
  • the item is eligible for replacement as per its recommended replacement guidelines

A new prescription is not required when these conditions are met. All other requests for replacement require a new prescription.

A copy of the prescription must be kept in the client's file at the provider's office for all replacements.

The existing prescription on file does not need to list the required supplies or equipment.

For more general information, see section 1.12 Recommended replacement guidelines.

10.1.7.1 Early replacement requirements

Coverage requests for an early replacement requires prior approval and a new prescription or written justification from an eligible NIHB prescriber to support the need for early replacement. The client must meet program and equipment specific eligibility criteria.

Early replacement of items may be considered when 1 of the following has occurred:

  • there is a substantial change in a client's medical condition, for example, substantial change in vision status, etc. and the item no longer meets the client's needs
  • the item is no longer functioning properly, has deteriorated during typical use and is no longer under warranty, where the cost of repair exceeds the cost of a new item

The program will not cover the replacement of lost items, stolen items, or items that are damaged due to misuse or negligence.

10.1.8 Services included in the NIHB price

The following services must be included in the NIHB price to be considered for coverage:

  • dispensing of the item, including necessary adjustments or fittings, setup and installation
  • all ongoing care including follow-up visits, telephone calls and correspondence
  • correspondence with other health care professionals, for example, physician

10.1.9 Terminology

Item code

The item code is an 8-digit code that identifies the benefit being requested and is submitted to Express Scripts Canada for billing purposes.

Prior approval

A program coverage confirmation is issued by an NIHB regional office to a provider to ensure that the client is eligible for specific medical supplies and equipment benefits. The approval is issued primarily for items identified as requiring prior approval before being billed to the program. All claims, including claims accompanied by prior approvals, are subject to claim verification.

Recommended replacement guidelines

The recommended replacement guidelines set a maximum number of each item a client may receive over a given period or frequency. Coverage of additional items may be considered on a case-by-case basis. For requests exceeding the recommended replacement guidelines, prior approval is required.

NIHB price

NIHB price information is listed in the MS&E price files, located on the Express Scripts Canada NIHB Provider and Client Website.

The NIHB price must not be claimed by default. To be eligible for payment, providers must adhere to the NIHB program's terms and conditions set out in their MS&E provider billing agreement and submit eligible claim amounts in accordance with the NIHB MS&E Claims Submission Kit and MS&E claims submission and provider payment policies.

10.2 Low vision aids

10.2.1 Eligibility criteria

Clients may be eligible if either condition is met:

  1. Visual acuity in the better corrected eye is 20/70 feet (6/21 meters) or less, with the Snellen Chart or equivalent. Examples of visual acuity considered to be worse than 20/70 (feet) include:
    • 20/90 (feet), because the lower number (90) is larger than 70
    • light perception (LP) such as 20/LP
    • no light perception (NLP) such as 20/NLP
    • hand movements (HM) such as 20/HM
    • counting finders (CF) such as 20/CF

    or
  2. The field of vision is severely restricted in the better eye, for example:
    • a visual field remaining of 20 degrees or less, for example, 10 degrees

10.2.2 Magnifier

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400868 Optical magnifiers CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN No 1 every 2 years  
99401390 Handheld digital magnifier CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN Yes 1 every 2 years For example, the Magno Digital Portable Magnifier, the Explore Kit, the Ruby 10 HD magnifier, etc.
99400869 Magnifier, illuminated head CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN Yes 1 every 2 years  
99400870 Magnifier, illuminated handle CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN Yes 1 every 2 years  
99400871 Microscope CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN Yes 1 every 3 years  
99400872 Telescope or monocular CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN Yes 1 every 3 years  
99401389 Loupe CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN No 1 every 3 years  

10.3 Orientation and mobility aids

10.3.1 Eligibility criteria

Clients may be eligible if either condition is met:

  1. Visual acuity in the better corrected eye is 20/70 feet (6/21 meters) or less, with the Snellen Chart or equivalent. Examples of visual acuity considered to be worse than 20/70 (feet) include:
    • 20/90 (feet), because the lower number (90) is larger than 70
    • light perception (LP) such as 20/LP
    • no light perception (NLP) such as 20/NLP
    • hand movements (HM) such as 20/HM
    • counting finders (CF) such as 20/CF

    or
  2. The field of vision is severely restricted in the better eye, for example:
    • a visual field remaining of 20 degrees or less, for example, 10 degrees

10.3.2 Orientation and mobility

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99401408 GPS technology CLVT, O.D., OMT, COMS GEN Yes 1 every 5 years For example, talking GPS such as the Stellar Trek
99400874 White cane CLVT, MD, PA, O.D., OMT, COMS, NP, RN GEN Yes 1 per year  
99400875 White cane tip CLVT, MD, PA, O.D., OMT, COMS, RN, NP GEN Yes 3 per year  

10.4 Assistive technology aids

10.4.1 Eligibility criteria

Clients may be eligible if either condition is met:

  1. Visual acuity in the better corrected eye is 20/200 feet (6/60 meters) or less, with the Snellen Chart or equivalent. Examples of visual acuity considered to be worse than 20/200 (feet) include:
    • 20/220 (feet) because the lower number (220) is larger than 200
    • light perception (LP) such as 20/LP
    • no light perception (NLP) such as 20/NLP
    • hand movements (HM) such as 20/HM
    • counting finders (CF) such as 20/CF

    or
  2. The field of vision is severely restricted in the better eye, for example:
    • a visual field remaining of 20 degrees or less, for example, 10 degrees

10.4.2 Assistive technology

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99401392 Desktop technology ATS, CLVT, MD, PA, O.D. GEN Yes 1 every 5 years Includes CCTV, for example, Vario digital magnifier, Reveal 16 magnifier
99401393 Software ATS, CLVT, MD, PA, O.D. GEN Yes 1 every 2 years For example, Text to Speech, JAWS software (Job Access With Speech), Zoomtext Magnifier, etc.

The software, original license, and the software maintenance agreement (SMA) can be requested initially. After 2 years the SMA can be covered once again
99401394 Optical character recognition (OCR) ATS, CLVT, MD, PA, O.D. GEN Yes 1 every 4 years For example, ClearReader, LyriQ Reader, the Penfriend
99401395 Brailler CVRT, ATS, CLVT, MD, PA, O.D. GEN Yes 1 every 5 years Includes manual braillers, for example, the Perkins Brailler, as well as electronic braille display devices, for example, the Mantis Braille Display, the Notetaker, the Braillenote Touch, etc.

10.5 Independent living aids

10.5.1 Eligibility criteria

Clients may be eligible if either condition is met:

  1. Visual acuity in the better corrected eye is 20/70 feet (6/21 meters) or less, with the Snellen Chart or equivalent. Examples of visual acuity considered to be worse than 20/70 feet include:
    • 20/90 feet, because the lower number (90) is larger than 70
    • light perception (LP) such as 20/LP
    • no light perception (NLP) such as 20/NLP
    • hand movements (HM) such as 20/HM
    • counting finders (CF) such as 20/CF

    or
  2. The field of vision is severely restricted in the better eye, for example:
    • a visual field remaining of 20 degrees or less, for example, 10 degrees

10.5.2 Independent living

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99401401 Accessible phone CVRT, CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN Yes 1 every 5 years Non-cellular phones, for example, the Geemarc AmpliCL phone, the Panasonic cordless phone, the Ameriphone, etc.
99401402 Recording device CVRT, CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN Yes 1 every 5 years For example, Sony ICD recorder
99401403 Digital audio player CVRT, CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN Yes 1 every 5 years Audio book player
99401404 Watch CVRT, CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN Yes 1 every 3 years Includes braille tactile watch and talking low vision watch, for example, ladies or mens Talk Date Time watch
99401405 Clock CVRT, CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN Yes 1 every 5 years Talking low vision clock, for example, Talking Clock with alarm and date, talking Calendar Clock White Button, etc.
99401406 Talking blood pressure monitor CVRT, CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN Yes 1 every 5 years  
99401407 Talking thermometer CVRT, CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN Yes 1 every 5 years  
99401396 Braille paper CVRT, CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN No 1 every 3 years 1 packet of 250 braille sheets
99401397 Braille labeller CVRT, CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN No 1 every 5 years For example, the Braille Labeller (plastic), labelling products, etc.
99401398 Braille labeller tape CVRT, CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN No 1 per year For example, Dymo clear tape

10.6 Supplies

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99401419 Accessories CVRT, CLVT, MD, PA, RN, O.D., OMT, OT, NP, COMS, ATS GEN Yes 1 claim every 2 years For example, headphones, charging bank, stand, carrying case, keyboard, remote, tape measure, etc.

10.7 Services

10.7.1 Eligibility criteria for functional assessments

1. For low vision aids, independent living aids, orientation and mobility aids functional assessments

Clients may be eligible if either condition is met:

  1. Visual acuity in the better corrected eye is 20/70 feet (6/21 meters) or less, with the Snellen Chart or equivalent. Examples of visual acuity considered to be worse than 20/70 feet include:
    • 20/90 feet, because the lower number (90) is larger than 70
    • light perception (LP) such as 20/LP
    • no light perception (NLP) such as 20/NLP
    • hand movements (HM) such as 20/HM
    • counting finders (CF) such as 20/CF

    or
  2. The field of vision is severely restricted in the better eye, for example:
    • a visual field remaining of 20 degrees or less, for example, 10 degrees

2. For assistive technology functional assessment

Clients may be eligible if either condition is met:

  1. Visual acuity in the better corrected eye is 20/200 feet (6/60 meters) or less, with the Snellen Chart or equivalent. Examples of visual acuity considered to be worse than 20/200 feet include:
    • 20/220 feet, because the lower number (90) is larger than 200
    • light perception (LP) such as 20/LP
    • no light perception (NLP) such as 20/NLP
    • hand movements (HM) such as 20/HM
    • counting finders (CF) such as 20/CF

    or
  2. The field of vision is severely restricted in the better eye, for example:
    • a visual field remaining of 20 degrees or less, for example, 10 degrees

10.7.2 Functional assessments

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99401411 Functional assessment (FA) – Low vision aids CLVT, MD, PA, O.D. CLVT Yes 1 assessment every 2 years A maximum of 2 hours up to the NIHB Price, at a rate of $ 150 per hour.
99401410 Functional assessment (FA)– Orientation and mobility aids CLVT, COMS, MD, PA, O.D. CLVT, COMS Yes 1 assessment every 2 years A maximum of 2 hours up to the NIHB Price, at a rate of $ 150 per hour.
99401412 Functional assessment (FA) -Assistive technology aids CLVT, CVRT, ATS, MD, PA, O.D. CLVT, CVRT, ATS Yes 1 assessment every 2 years A maximum of 2 hours up to the NIHB Price, at a rate of $ 150 per hour.
99401413 Functional assessment (FA) – Independent living aids CLVT, CVRT, MD, PA, O.D. CLVT, CVRT Yes 1 assessment every 2 years A maximum of 2 hours up to the NIHB Price, at a rate of $ 150 per hour.

10.7.3 Eligibility criteria for training programs

  • client must have a low vision Functional Assessment Report. The functional assessment must be performed by an NIHB-eligible prescriber
  • the report must indicate which equipment is being prescribed for the client
  • the report must indicate the need for training to enable the client to effectively use the recommended equipment

10.7.4 Training programs

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99401415 Training program (TP) – Low vision aids LVS/CLVT, MD, PA, O.D. LVS/CLVT Yes 1 training program per client A maximum of 4 hours up to the NIHB Price, at a rate of $ 150 per hour.

Follows a low vision aids functional assessment
99401414 Training program (TP) – Orientation and mobility aids CLVT, COMS, MD, PA, O.D. CLVT, COMS Yes 1 training program per client A maximum of 18 hours up to the NIHB Price , at a rate of $ 150 per hour.

Follows an orientation and mobility aids functional assessment
99401416 Training program (TP) – Assistive technology aids CLVT, CVRT, ATS, MD, PA, O.D. CLVT, CVRT, ATS Yes 1 training program per client A maximum of 12 hours up to the NIHB Price, at a rate of $ 150 per hour.

Follows an assistive technology aids functional assessment
99401417 Training program (TP) – Independent living aids CLVT, CVRT, MD, PA, O.D. CLVT, CVRT Yes 1 training program per client A maximum of 6 hours up to the NIHB Price, at a rate of $ 150 per hour.

Follows an independent living aids functional assessment

10.7.5 Servicing

Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99401418 Repairs     Yes   Minimum of 12 months warranty on repairs
99401267 Delivery, low vision         Delivery of equipment to client

10.8 Other

10.8.1 Eligibility criteria

Clients may be eligible if either condition is met:

  1. Visual acuity in the better corrected eye is 20/70 feet (6/21 meters) or less, with the Snellen Chart or equivalent. Examples of visual acuity considered to be worse than 20/70 feet include:
    • 20/90 feet, because the lower number (90) is larger than 70
    • light perception (LP) such as 20/LP
    • no light perception (NLP) such as 20/NLP
    • hand movements (HM) such as 20/HM
    • counting finders (CF) such as 20/CF

    or
  2. The field of vision is severely restricted in the better eye, for example:
    • a visual field remaining of 20 degrees or less, for example, 10 degrees
Item code Item name Prescriber Provider Prior approval required Recommended replacement guidelines Additional details
99400873 Coloured filters CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN Yes 2 pairs every 2 years  
99400876 Face cradle, rental CLVT, MD, PA, RN, O.D., OMT, OT, NP GEN Yes   Post-op recovery equipment for vitrectomy surgery

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