Alberta region
Emergency evacuations
For in-person service
For in-person support options, such as registration and status card services, please contact the Edmonton office or a trusted source.
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Contact us
Use the online booking tool to schedule your registration or status card appointment
Appointments must be booked through our online booking tool. This is the fastest and easiest way to book an appointment at the Edmonton office.
If no appointments are available online, or you need help with other services, call the Edmonton office for support, cancellations, or rescheduling. Walk-ins may be accepted but are not guaranteed.
Edmonton office (Canada Place)
In person: Room 140, 9700 Jasper Ave.
Edmonton, AB T5J 4G2
Mailing address: Suite 630, 9700 Jasper Ave.
Edmonton, AB T5J 4G2
Telephone: 780-495-2773
Fax: 780-495-4088
Service hours: Monday to Friday, 9 am to 3 pm Mountain time
Planned office closures for the Edmonton office in-person registration and status card services:
November 27: Closed for full day
December 24: Closing at 12:00 pm
December 31: Closing at 12:00 pm
For health-related questions, consult First Nations and Inuit health regional offices.
For all other questions, contact Public enquiries.